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Frequently Asked Questions (FAQs)

Where is your office and warehouse located?

Our office and warehouse are located at:
Overvliet 57, 3545 NG Utrecht, The Netherlands.

Our business hours are Monday to Friday, 9:00 AM to 6:00 PM (CET).

You can reach us via:

Yes, we offer international shipping. Please contact us for specific details regarding your location.

 

Orders are typically processed within 1-2 business days. Delivery times may vary depending on your location and shipping method.

Visits to our warehouse are by appointment only. Please contact us in advance to schedule a visit.

If you experience any issues with your order, please contact our customer support team at contact@phytoiva.com or call us at +31 648 454 929. We’ll resolve the issue promptly.

If you experience any issues with your order, please contact our customer support team at contact@phytoiva.com or call us at +31 648 454 929. We’ll resolve the issue promptly.

Once you submit an inquiry through our contact form or email, you will receive a confirmation email. If you do not receive one, please check your spam folder or contact us directly.

We accept a variety of payment methods, including credit cards, bank transfers, and other secure payment options. For more details, please contact us.

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